Welcome to Elzura.com (“we”, “us”, “our”). We take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or shop on our site and when you choose to log in via Google Social Login.

1. Information We Collect

1.1 Information You Provide Directly

• Account registration details (name, email address, password if using native login)
• Order information (shipping address, billing address, phone number, payment method—note: payment details processed via third‑party gateway and not stored on our servers)
• Customer support inquiries, including any messages or attachments you send us

1.2 Automatically Collected Data

• Browsing behavior (pages viewed, products clicked, session duration)
• Device information (IP address, device type, operating system, browser type)
• Usage data via cookies and analytics tools

2. Google Social Login

When you choose to log in with your Google account, we integrate with Google’s OAuth 2.0 service (“Social Login”). This means:

2.1 Data Collected From Google

Upon your consent during the login process, we may receive the following from Google:

• Your Google account email address and basic profile information (e.g. full name, profile photo)
• Any additional scopes you approve (e.g. your public Google+ profile, if applicable)

We do not receive Google account passwords.

2.2 How We Use This Data

• To authenticate and create or match your Elzura.com user account
• To pre-populate your profile information (name, email) to streamline your onboarding
• To securely enable login without requiring a separate password
• To contact you about your account and orders

2.3 Storage and Retention

• The retrieved profile information is stored securely with the rest of your account data
• We retain Google-derived data for as long as your account is active or as required by law

2.4 Sharing

• We do not share your Google profile information with third parties except as described in this policy (e.g. for order fulfillment, analytics, or legal compliance)

2.5 Revoking Access

• You can revoke Elzura’s access to your Google account at any time via your Google Account’s Security settings
• After revocation, you will no longer be able to log in via Google but your account on Elzura.com will remain active, unless you delete it via your profile settings or by contacting our support

3. How We Use Your Information

We may use your data for the following purposes:

• To process and fulfill your orders
• To communicate with you about your account, order status, support requests
• To personalize your experience, improve site features, recommend products
• To analyze site usage and improve marketing efforts
• To detect and prevent fraud and ensure site security
• To comply with legal obligations

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable your login sessions and remember your preferences
• Analyze site usage and traffic trends
• Serve targeted marketing and promotional content

You can manage cookies via your browser settings. For more details, see our Cookie Policy (link to separate page if available).

5. Disclosure to Third Parties

We may share your information with:

• Service providers engaged in order fulfillment, payment processing, email delivery, and analytics
• Legal authorities, as required by law (e.g. for fraud, tax, or compliance investigations)

We do not sell or rent your personal data to unaffiliated third parties.

6. Data Security

We maintain appropriate technical and organizational measures to safeguard your data, including secure servers, encryption, access controls, and regular audits. However, no online service is 100% secure.

7. Your Rights & Choices

Depending on your region:

• Access, correct, or delete your personal data
• Object to or restrict processing
• Withdraw consent for data processing (e.g. revoke Google login access)
• Obtain a copy of your personal data in a machine‑readable format

To exercise these rights, log in and manage your profile or contact us via the “Contact Us” page.

8. Retention & Deletion

• We retain personal data only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements
• You may request account deletion at any time; after deletion, your order history (anonymized or aggregated) may be retained for legal or accounting reasons

9. Children’s Privacy

Our website is not intended for children under 16 years old. We do not knowingly collect data from anyone under that age. If you believe we have collected such data, please contact us to request deletion.

10. Updates to This Policy

We may update this policy occasionally to reflect changes in practices or legal requirements. The updated effective date will be shown at the top. Continued use of Elzura.com after changes constitutes your agreement.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Elzura.com
Email: elzuraapparels@gmail.com

Thank you for trusting Elzura.com. We respect your privacy and are committed to protecting your personal information.